Return, Refund & Cancellation Policy
Returns
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Eligibility: Products are eligible for return only if they are unused, unworn, and in their original packaging with all tags intact.
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Return Request: You must initiate a return request within 7 days of receiving the product.
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Pickup Process: Once approved, our logistics partner will arrange a reverse pickup from your address.
Refunds
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Processing Time: Refunds will be processed within 5–7 business days after the returned product passes quality checks.
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Mode of Refund: Refunds will be credited to the original payment method used during the purchase.
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Deductions:
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A ₹100 shipping fee will be deducted from the refund amount.
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For COD orders, the ₹60 COD charge is non-refundable and will not be included in the refund.
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Cancellations
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Pre-Shipment Cancellation: Orders can be cancelled before they are shipped. To cancel, please contact our customer care via email or WhatsApp as soon as possible.
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Post-Shipment Cancellation: Once an order has been shipped, it cannot be cancelled. However, you may initiate a return once it is delivered.
For any assistance regarding returns, refunds, or cancellations, feel free to contact us at:
📧 Email: royalyouthcares@gmail.com
📱 WhatsApp: 9355272626
Thank you for choosing Royal Youth – We appreciate your trust and are here to help every step of the way.